服务条款
service content
Service cost
1.7 * 16 hour online customer service.
2.7 * 24 hours e - mail service.
3. Cloudgs should strictly abide by the obligation of confidentiality.
Prohibition of content
1. prohibit the use of BT, eMule and other P2P tools to download illegal and prohibited Internet information content
2. prohibit the download and use of long term large flow hang up machines (large traffic downloads: download speed up to 1M/s, duration is long, and download tool is used).
3. prohibit the use of "register machine / posting machine / spam / group sending outside chain / black hat SEO/ network attack / network fraud" and other purposes
4. it is prohibited to download or disseminate content related to intellectual property rights,
5. it is forbidden to issue any illegal, threatening, libel, reactionary, obscene or pornographic information or other illegal information,
6. it is forbidden to make use of the system, there may be loopholes to make profits for ourselves and others in various ways.
7. prohibit the use of Cloudgs to emails a large number of unpopular or unsolicited e-mail, electronic advertising, or e-mail containing harmful information such as reactionary, pornography, and so on;
8. prohibit using Cloudgs to upload (Upload), Download (download), publish the following information or content, and not provide any convenience for others to publish such information:
1) political propaganda or news information violating the state regulations;
2) information relating to state secrets or security;
3) feudal superstition or obscenity, pornography, dirty information or abetting crime information;
4) information violating the national and religious policies of the state;
5) information that impede the security of the Internet;
6) infringe upon the legitimate rights and interests of others or other information or contents that are harmful to social order, social order and public morality;
7) other violations of laws, regulations, departmental rules or national policies.
8) do not commit any destruction or attempt to destroy network security behavior (including fishing, hacking, Internet fraud, etc.);
Refund Policy
1, within 72 hours after payment, Cloudgs is completely unable to connect or use, and can not be resolved by technical personnel inspection, can apply for a refund.
2, in a specific network environment can not connect, no refund. For example, using mobile network can connect, and can not connect in company WIFI; similar circumstances do not refund. (affected by the network environment of users, some network devices or telecom operators or disabled accelerator).
3. Cloudgs has 1 applications for refund during the use period. If you have applied for a refund 1 times, please do not continue to purchase. If you are not satisfied with your purchase, you will no longer support the refund service.
4, due to the restriction of refund channels, no refund is allowed for more than 72 hours of purchase.
2. refund process
1) users should apply for refund and contact the online customer service for refund directly.
2) refund should be deducted from your expenses: time package: if the flow exceeds 1GB during the refund period, it will be deducted according to 1GB=5 USD.
3): unified payment refund to refund the Alipay account.
4) refund time: 15 days after the application is passed, the refund will be charged to the account (the bank card will be paid for about 20 working days).
5) a refund to deduct Alipay service fee.
In order to avoid disputes arising from usage and refund, we suggest that we use account test connection before purchase, and then feel free to purchase after testing normal.
Privacy
This station encrypts and stores user passwords, ensuring data security as much as possible, but does not guarantee the absolute security of these information.